Policies

Dorota Todd Jewellery

Policies

Hello and welcome to Dorota Todd Jewellery.

Here are some important rules:

Payment
Paypal and credit cards are accepted.
I accept major credit cards via my Paypal account ( you do not need to sign up for a Paypal account to use a credit card via Paypal)

If you are having problems paying please contact me straight away.

Shipping

I ship orders within 5 days of your purchase.
I will let you know which day I will be sending your jewellery.

I ship worldwide using Royal Mail 1st class post (Domestic) or Royal Mail Airmail if you are overseas.

For a small fee, you can request tracking & insurance on your parcel. Please let me know before you purchase if you would like tracked mail, I will only charge you what the Post Office charges me.

Buyer is responsible for any customs duties applied to their purchase.

Refunds and Exchanges

All orders can be exchanged within 14 days of purchase.
I will offer an immediate and full refund for any faulty products.

RING SIZING – Please make sure that you know your ring size prior to ordering. It is a very difficult process and sometimes impossible to change the size of a ring once it is made.